Accessibility statement for CI Digital applications

This statement applies to content published on Care Inspectorate web applications (* It does not apply to content on the domain or its subdomains.

This website is run by the Care Inspectorate. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some link text may not be meaningful out of context
  • some browser page titles may not be unique
  • some content may not have a logical tab order
  • some content may format awkwardly at mobile device resolutions
  • some tables may not be screen reader friendly

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

The Care Inspectorate is committed to making its website applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • which web application the issues are related to
  • where it fails the success criteria
  • planned dates for when issues will be fixed

CI Digital Portal:

No outstanding or reported issues.

CI Digital Registration:

Some form labels may not be sufficiently descriptive. This fails WCAG 3.3.2 success criterion (Labels or Instructions). We plan to fix this by April 2020.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

Some of the older PDF and Word documents we provide links to do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2

The accessibility regulations do not require us to fix PDF or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDF or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 05 December 2019. This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out both internally and externally by Zimo Accessibility.

We used the Website Accessibility Conformance Evaluation Methodology WCAG-EM) approach to deciding on a sample of pages to test.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 12 December 2019. It was last updated on 04 February 2020.